FAQs

1. What is meant by Store Type?

Puffing Kiwi offers two distinct retail formats for our franchisees, each designed to cater to different market opportunities and franchisee preferences:

• Independent Retail Store: Our flagship format, these are dedicated Puffing Kiwi stores that operate as standalone businesses. These stores offer a comprehensive range of our products in an environment fully branded and designed to create an immersive Puffing Kiwi experience.
• Store-Within-A-Store Concept: This innovative format allows Puffing Kiwi to establish a presence within an existing retail space. It's a specialized section within a larger store, offering a curated selection of our products. This option is ideal for partnerships with complementary businesses or for locations where a full-scale store may not be feasible.
  
  

2. Do you want to work at the shop?

• Yes, it is ideal for the store owner to oversee and manage day-to-day operations.
•  No, I prefer hiring staff to manage the operations.

We are searching for driven individuals that share our passion and think that the owner's dedication to being actively involved is essential to the operation's success. Additionally, focusing on providing exceptional customer service and high-quality products are necessary components of a successful attention to detail strategy.

3. What can be the minimum size of the shop?

•  It can be a minimum of 10sqm.